Shipping policy

Shipping Policy

Last updated: August 18, 2026

Every Léon Molitor© order ships with complimentary worldwide delivery, carefully packed and fully tracked.

Order Processing

All orders are processed within 1–2 business days (Monday–Friday, excluding public holidays).

Orders placed on weekends or public holidays will be processed on the next business day. Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking details.

Please note that during new releases, promotional periods or peak seasons, processing may take slightly longer.

Delivery Estimates

Domestic orders: typically delivered within 13–15 business days after dispatch.

International orders: most orders arrive within 13–15 business days, however delivery may take a few additional business days depending on customs clearance, the destination country, local courier services, weather conditions, and other unforeseen logistical delays.

All delivery timeframes are estimates and are not guaranteed. Léon Molitor© is not responsible for delays caused by the carrier, customs authorities, or circumstances beyond our reasonable control.

Shipping Costs

Complimentary worldwide delivery on every order. There are no shipping fees added at checkout.

Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping costs.

We have no control over these charges and cannot predict their amount. Please contact your local customs office for more information before placing your order.

Tracking Your Order

Once your order ships, you will receive an email with your tracking number.

For the most accurate and up-to-date tracking status, we recommend using 17track.net. Please note that tracking information displayed in the Shop App may not always be accurate or fully updated.

Tracking information may take up to 3–5 business days to become active after dispatch. If your tracking has not updated after this period, please contact us.

Incorrect Addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error, contact us at hello@leon-molitor.com as soon as possible — if the order has not yet been dispatched, we will do our best to correct it.

Lost or Missing Packages

If your package is marked as delivered but you have not received it, please check with your neighbours and your local carrier first. If it still cannot be located, contact us at hello@leon-molitor.com and we will open an investigation with the carrier.

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